# Troopiter

> An online scheduling, communications, and management system for volunteer ski patrols, fire departments, search and rescue teams, and community emergency response teams (CERTs).

Troopiter helps volunteer emergency services organizations manage their operations — from shift scheduling and member communications to reporting and document management. It is a hosted web application used by patrol and emergency services leaders and members to coordinate day-to-day and emergency operations.

## Key Features

- **Scheduling**: Shift and patrol scheduling tools designed for volunteer organizations with rotating or on-call members.
- **Communications**: SMS messaging (including emergency alerts with opt-out handling) and email communications to members and groups.
- **Member Management**: Roster management, roles, certifications, and member profiles for volunteer organizations.
- **Waiver**: Digital Signing and storage of waivers.
- **Document Management**: Upload, store, and manage member documents and organizational files, with bulk download support.
- **Reporting**: Operational reporting and activity summaries for patrol and emergency services administrators.

## Who Uses Troopiter

Troopiter serves volunteer organizations including:
- Ski patrols
- Volunteer fire departments
- Search and rescue teams
- Community Emergency Response Teams (CERTs)

## Pages

- [Home](https://troopiter.com/): Overview of Troopiter and its value for volunteer emergency services organizations.
- [Pricing](https://troopiter.com/pricing): Subscription plans and pricing information.
- [Mission](https://troopiter.com/mission): Background on Troopiter's purpose and the communities it serves.
- [Subscribe](https://troopiter.com/subscribe): Sign up or start a new organization account.

## Support

Existing customers and organizations evaluating Troopiter can submit support requests at:
[https://troopiter.com/support_requests/new](https://troopiter.com/support_requests/new)

## How-To Guides

- [How to request a substitute](https://troopiter.com/for_llms/how-to-request-a-substitute.md)